Refund policy

Last updated: October 25, 2026

Every OverSizely item is printed on demand, just for you, as soon as you place your order. Because each piece is made to order, we can't accept returns or exchanges for change of mind or for the wrong size. Please check the size chart on each product page before ordering — our sizes run from S to 5XL, and the chart lists exact measurements in inches.

Damaged, defective or wrong items

If your order arrives damaged, misprinted, defective, or isn't the item you ordered, we'll make it right at no cost to you. Just email us at kurtdesignworks@gmail.com within 30 days of delivery with:

your order number,
a short description of the problem, and
clear photos of the item and the issue (and the shipping label, if the package was damaged).

Once we review your request, we'll send you a free replacement or issue a full refund — your choice. In most cases you won't need to send the item back.

Lost or undelivered packages

If your package hasn't arrived within the estimated delivery time, or tracking shows it is stuck, please contact us and we'll investigate with the carrier. If a package is confirmed lost in transit, we'll reship it free of charge.

If an order is returned to us because of an incorrect or incomplete address entered at checkout, we can reship it once the address is corrected, but the customer will be responsible for the new shipping cost.

Order cancellations and changes

Because production starts quickly, orders can only be cancelled or changed (size, color, address) within 12 hours of being placed. After that, the item may already be in production and can no longer be cancelled.

Refunds

Approved refunds are issued to your original payment method. Depending on your bank or card issuer, it may take 5–10 business days for the refund to appear on your statement.